Public (Public.com) Customer Support

We aim to support you throughout your trading experience

At Public (Public.com), we strive to deliver a top-tier trading environment. Our expert support team is ready to assist with any inquiries or technical issues, facilitating seamless trading.

Contact Us for Help

Reach Out to Our Support Team

Live Chat

Our support staff is available 24/7 through the Public (Public.com) platform.

Initiate a Chat Now

Email Support

Quick responses to common questions, usually within 24 hours.

Send Email

Phone Support

Need urgent help? Our support team is available Monday to Friday, from 9 AM to 6 PM (EST) at Public (Public.com).

Call Now

Social Media

Follow us on Instagram, TikTok, and YouTube for latest updates and support.

Follow Us

Help Center

Extensive range of educational materials, tutorials, and guides.

Access Support Center

Community Forum

Engage with a community of users, share tips, and resolve common questions.

Become Part of Our Network

Connect Anytime

Live Chat

24/7

Support available promptly

Email Support

Responsive customer service

Responsive service during working days.

Phone Support

Weekdays only

Customer support available from 9:00 AM to 6:00 PM (GMT).

Help Center

Always available

Assistance is available whenever needed.

Support is Simple and Accessible

1. Log In

Access your Public (Public.com) account by visiting the official Public (Public.com) website and entering your login details.

Navigate to the Support Section

To seek help, click on "Support" or "Help," usually located at the bottom or main menu of the website.

Choose your preferred support method

Select live chat, email, phone support, or self-help resources based on what’s most convenient for you.

4. Provide Details

When requesting assistance, provide your account information and describe your issue clearly.

Learn Advanced Navigation Skills

Help Center

Access our in-depth Resource Center featuring step-by-step guides, video tutorials, and educational materials.

Access Resource

FAQs

Find quick answers to common questions about Public (Public.com)'s services.

Access Resource

Video Tutorials

Explore comprehensive guides to enhance your understanding of Public (Public.com)’s features and benefits.

Access Resource

Community Forums

Register as a member to network with fellow traders and share insights.

Access Resource

Improve Your Support Experience

Share Your Feedback: Provide your suggestions, updates, or concerns to help us serve you better.

Share your account details: Include all necessary information and visuals to facilitate support.

Choose Your Support Channel: Use live chat for quick help or email for detailed inquiries.

Begin with the Help Center: Search for quick answers before contacting support.

Prepare Your Information: Gather your account data, transaction history, and relevant visuals ahead of reaching out.

Customer Support Notice: If responses are delayed, feel free to contact support again through the same or an alternative method.

Common User Issues

Account Issues

Resolving problems related to login difficulties, KYC procedures, password recovery, and updating account details.

Trading Problems

Navigating the Trading Platform

Guidance on depositing funds, withdrawing earnings, and ensuring smooth transaction processes.

Inquiries about payment options, withdrawal procedures, applicable charges, and transaction alerts.

Technical Glitches

Addressing technical problems such as app errors, glitches, and platform downtimes.

Security Concerns

Ensuring account security, preventing unauthorized access, and protecting personal information.

The platform provides social and automated trading features to diversify trading strategies and boost user engagement.

Assistance with social trading, monitoring copy trading results, and analyzing key performance metrics.
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